Axiom Staffing Group is currently recruiting for an Excel Specialist for a shipping and logistics company in Norcross, GA.
- Responsible for the management of major customer accounts by serving as the advocate for key customers, establish and maintain direct relationships with the key customer staff and Client Relationship Manager.
- Interact with customers to provide information in response to inquiries about products and services and resolve customer problems/issues.
- Proactively identify potential issues within existing accounts and drive solutions independently, by monitoring daily activities of accounts to understand, in advance, potential issues related to processing, delivery, billing and reporting.
- Participate in customer reporting; Quarterly Business Review (QBR) and National Postal Forum (NPF) creation, Dashboards, Revenue, and Ad-hoc Reporting.
- Investigate, calculate and review adjustments initiated by internal and external customers.
- Strong Excel skills including Pivot Tables and VLookUp.
- Strong analytical skills.
- Project management and organizational skills.
We are committed to providing all interested job seekers with the opportunity to search for jobs and complete the application process without barriers. We will also not refuse to hire a disabled applicant who can perform the essential functions of the job with reasonable accommodation. If you need a reasonable accommodation in completing this application, in the application process, or in performing a job if hired, please contact Human Resources.