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Axiom Staffing Group
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http://www.axiomstaffing.com
http://www.axiomstaffing.com
USD
15
16
HOUR
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Customer Service Representative
Westminster, MD 21157 US
Posted: 09/20/2023
2023-09-20
2023-11-30
Industry: Manufacturing
Job Number: Hanover6779
Pay Rate: $15-16
Job Description
Axiom Staffing Group is seeking a Customer Service Representative at a local clothing manufacturing company in Westminster, MD.
Duties/Responsibilities:
- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Collects and enters orders for new or additional products or services.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
Education and Experience:
- High school diploma or equivalent.
- Customer service experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Axiom Staffing Group is located at:
471 Eisenhower Drive, Hanover, PA 17331
(We are in the Walmart Shopping Center)
(We are in the Walmart Shopping Center)
717-797-4026
