Customer Service Representative
Jacksonville, FL 32246
A logistics and courier services company is looking to add a qualified Customer Service Representative to their team.
Location: South Jacksonville
Shift: Mon - Friday 9am - 6pm with alternating Saturdays (approximately one Saturday a month)
- Dispatch courier services locally in Jacksonville, FL
- Answer incoming calls for client requests
- Locate drivers in the area for deliveries and confirm arrival of shipment
- Data entry and report generation
- Ensure efficient routes and time of pick-up and drop-off for accurate billing
High School Diploma or GED equivalent
Previous experience in a logistics or office setting answering 50+ calls per day
Previous logistics experience preferred
Multi-tasking, computer and phone skills
We are committed to providing all interested job seekers with the opportunity to search for jobs and complete the application process without barriers. We will also not refuse to hire a disabled applicant who can perform the essential functions of the job with reasonable accommodation. If you need a reasonable accommodation in completing this application, in the application process, or in performing a job if hired, please contact Human Resources.