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Customer Service Representative
Alpharetta, GA 30005 US
Job Description
Axiom Staffing is seeking a Customer Service Representative for a company in Alpharetta, GA!
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide customers with quotes on catalog items, product/service availability, lead times, and/or tracking using the company pricing systems and policies
- Familiar with ERP systems (SAGE 100), Excel, Microsoft Word, Powerpoint, etc.
- Handle customer inquiries, orders, concerns, etc. in a way that leaves the customer with a feeling of satisfactory resolution, and involving management when necessary
- Demonstrate strong product and service knowledge
- Strong verbal and written communications skills are necessary as well as accuracy in entering customer orders and verifying the data is entered correctly
- Stay current with new and existing product development
- Capable of working independently within a team environment
- Represent the company in a way that projects an image of quality, integrity and superior understanding
If you are interested, please reply "interested" or stop by our office with valid ID's to apply!
Our office is located at 1010 Mansell Rd Suite 140 Roswell, GA 30076 and office hours are 9:00am-3:30pm for appointments.
We look forward to seeing you soon!
