Axiom Staffing is hiring for a Customer Service Rep/ Account Manager in Kennesaw, GA! Resumes and Interviews will be required! 

Shift: 8am – 5pm

Pay: $48,000 – $50,000

Location: Kennesaw, GA

Job Type: Contract to Hire

Qualifications 

• Prior customer service, account management, and administrative experience required
• Bachelor’s degree preferred; equivalent work experience will be considered
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience with ERP or order management systems preferred

Job Duties: 

• Respond to customer inquiries via phone and email in a timely and professional manner
• Process sales orders, purchase orders, and returns accurately in the system
• Coordinate with warehouse and shipping teams regarding order status and delivery schedules
• Communicate product availability, lead times, and pricing information
• Resolve customer concerns and escalate issues when necessary
• Maintain accurate customer records and documentation
• Assist Sales team with order tracking and account support
• Prepare reports related to order status, backorders, and customer requests
• Support billing inquiries and coordinate with Accounting as needed

Apply online or visit us in person:
Monday–Thursday: 9:00 AM – 2:00 PM
Friday: 9:00 AM – 12:00 PM

Location:
2850 Paces Ferry Rd SE, Suite #410
Atlanta, GA 30339

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