Dispatch Coordinator

Jacksonville, FL 32246

Posted: 09/11/2018 Industry: Logistics Job Number: Jacksonville41 Pay Rate: $14-15

The Dispatcher Coordinator will manage the timely dispatch, pick up, and delivery of every order the company handles in all markets, while also focusing on our client satisfaction.

 

  • Weekend Shift:
    • Saturday 6a-6p
    • Sunday 6a-6p
    • Monday 9a-6p
    • Tuesday 9a-6p
    • Alternating Wednesdays
  • Monday-Friday Shift
    • 7:00a-4:00p


• Perform lead and backup dispatch responsibilities.
• Field inbound customer requests, via phone, email, or fax.
• Manage drivers to meet on-time requirements and efficiency levels – meet company minimum on-time performance levels of 98.50%.
• Be proficient in all aspects of the CXT transportation management software system and run schedule each night.
• Participate in the Peak trucking season.
• From time-to-time, perform on-call duties. Timely transition to overnight personnel.
• Rotate on a holiday schedule to cover office hours and on-call.
• Clean office and warehouse as required.
• Help maintain our warehouse operations and work in the daily shipping / receiving / cycle count functions.
• Check delivery tickets (including web) for accuracy.
• Quote Box Truck and Freight delivery services.
• Notify clients well in advance of potential late deliveries (both the shipper and the receiver).
• Interact with local and statewide employment agencies for allocating of temporary extra capacity requests.

 

 

INDOFFICE

  • Experience dispatching in trucking or logistics
  • Ability to comprehend the last-mile delivery industry.
  • Ability to succeed and thrive in time sensitive situations.
  • Ability to interact with drivers and communicate instructions verbally over the phone.
  • Organized, attentive to detail, self-starting, solid follow-through and multi-tasking.
  • Highly motivated with a desire to be upwardly mobile.
  • Strong PC skills required – Excel and Outlook a must.
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