Member Account Representative

Jacksonville, FL 32256

Posted: 10/08/2018 Industry: Customer Service Job Number: Jacksonville81 Pay Rate: $13.00/hr

A leading Legal Insurance provider in South Jacksonville is seeking professional and career oriented individuals to join their growing team!

 

JOB DUTIES:

  • Control 50-70 incoming calls per day in reference to the member’s legal matter 
  • Effectively communicate with attorneys via email and also telephone communication in reference to the member’s legal needs
  • Successfully enroll all new members using the company database.
  • Completed daily fulfillment which includes the member’s policy, and also membership cards.
  • Maintain a filing system of all assigned citation received by the member.
  • Schedule appointments, verify insurance, perform follow up calls as needed.

 

 INDOFFICE

REQUIREMENTS:

  • Previous experience with direct customer or call center preferred
  • High School Diploma or equivalent education certificate required
  • Experience with multi-line phones and Microsoft Office Products including Outlook, Word and Excel
  • Bilingual a plus!

Shift: Monday-Friday; 1st and 2nd shift available
Pay: $13/hour; $14 if Bilingual
Temporary to Permanent

 

ASG701

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