Email Customer Service Representative
Axiom Staffing Group has teamed up with a large shipping and logistics company in the Norcross, GA area. We are searching for an Email Customer Service Representative to support business customers via email.
- Respond to business customers via email
- Track packages for customers
- Resolve customer complaints via email
- Research shipments and tracking information
- Research and begin initial claims process
- Minimum of 2 years experience working in an email customer service role
- Detail oriented
- Experience supporting customers via email
We are committed to providing all interested job seekers with the opportunity to search for jobs and complete the application process without barriers. We will also not refuse to hire a disabled applicant who can perform the essential functions of the job with reasonable accommodation. If you need a reasonable accommodation in completing this application, in the application process, or in performing a job if hired, please contact Human Resources.