Call Center Lead

Hagerstown, MD

Post Date: 03/14/2018 Job ID: Greencastle670 Industry: Customer Service Pay Rate: $13.00

Axiom Staffing Group is currently seeking a Call Center Coordinator for a reputable company in Hagerstown, MD.  This position is a Temp-to-Hire opportunity. M-F, 12:30pm-9pm.


  • Manages call flows through reports
  • Communicates hiring initiatives for proper staffing levels based on call volume
  • Interviews and suggests candidates for hiring
  • Issues written instructions
  • Issues disciplinary action
  • Assigns duties and examines work for exactness
  • Prepares reports
  • Adjusts errors and complaints
  • Participates in client conference calls and visits







Candidates Will:

  • Have call center experience
  • Have Experience with interviewing candidates
  • Have good phone skills/customer service








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