Call Center Lead
Axiom Staffing Group is currently seeking a Call Center Coordinator for a reputable company in Hagerstown, MD. This position is a Temp-to-Hire opportunity. M-F, 12:30pm-9pm.
- Manages call flows through reports
- Communicates hiring initiatives for proper staffing levels based on call volume
- Interviews and suggests candidates for hiring
- Issues written instructions
- Issues disciplinary action
- Assigns duties and examines work for exactness
- Prepares reports
- Adjusts errors and complaints
- Participates in client conference calls and visits
- Have call center experience
- Have Experience with interviewing candidates
- Have good phone skills/customer service
We are committed to providing all interested job seekers with the opportunity to search for jobs and complete the application process without barriers. We will also not refuse to hire a disabled applicant who can perform the essential functions of the job with reasonable accommodation. If you need a reasonable accommodation in completing this application, in the application process, or in performing a job if hired, please contact Human Resources.