Customer Service Representatives

Kennesaw, GA

Post Date: 01/02/2018 Job ID: Kennesaw91 Industry: Customer Service Pay Rate: $10.25

Axiom Staffing Group is currently looking for Customer Service Representatives for a for a third-party payment processor that serves as a partner for court systems and other government agencies.

A customer service representative provides excellent customer service by answering customer inquiries, finding correct solutions, and taking/processing payments.

Duties/Responsibilities

  • Responsible for all customer inquiries
  • Provide excellent sales and customer service
  • Follow up to customer inquiries
  • Work with confidential information
  • Solve to resolve issues on first call
  • Enters data from customers
  • Appropriately communicate
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties as needed

INDOFFICE

 

Qualifications:

  • At least 6 months Call Center experience or Customer Service/Retail experience preferred. Revenue generating call center experience is a plus!
  • Type 25 wpm
  • Must possess attention to detail mentality to ensure data entry accuracy
  • Ability to use desktop computer system
  • Logical problem solving skills
  • Proven communication skills
  • Must have flexible availability (days, nights and weekends)
  • Ability to use Windows operating systems
  • Provide a positive, professional, empathetic and customer-focused manner
  • Good organization skills
  • Must complete pre-employment testing

 

Hourly pay rate is $10.25 and schedule will vary after training period.

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