Call Center Representatives needed!
Axiom Staffing is currently seeking Call Center Representatives for our client who is a third-party payment processor.
Purpose of Position Provide excellent customer service to customers by answering inquiries, finding correct solutions, and taking payments.
- Responsible for all customer inquiries
- Provide excellent sales and customer service
- Follow up to customer inquiries
- Work with confidential information
- Solve to resolve issues on first call
- Enters data from customers
- Appropriately communicates
- Thrives as a team player in a fast-paced, high-energy, change-oriented environment
- Participates in additional training courses when needed
- Performs other related duties as needed
- 6 months Call Center experience or Customer Service/Retail experience is preferred. A Revenue generating call center experience is desired.
- Must have reliable form of transportation
- Type 25 wpm
- Must possess attention to detail mentality to ensure data entry accuracy
- High School Graduate or GED
- Ability to use desktop computer system
- Logical problem solving skills
- Proven communication skills
- Must have flexible availability (days, nights and weekends)
- Ability to use Windows operating systems
- Provide a positive, professional, empathetic and customer-focused manner
- Good organization skills
- Must complete pre-employment testing
We are committed to providing all interested job seekers with the opportunity to search for jobs and complete the application process without barriers. We will also not refuse to hire a disabled applicant who can perform the essential functions of the job with reasonable accommodation. If you need a reasonable accommodation in completing this application, in the application process, or in performing a job if hired, please contact Human Resources.